Does the app answer the phone?
No — nothing here answers a call. Calls and texts land in the inbox tied to the customer, and the booking page takes a request when you cannot pick up. The Business phone module adds a real line with call flows and voicemail.
Can I quote from the truck?
Yes. Start from a template on your phone, add the parts and labor, send it; the customer approves online and the quote becomes the job and then the invoice.
How fast can I get paid?
Send the invoice link from the job and the customer pays by card on the spot; you see the payment post to the invoice. Reminders handle anything left open.
Do you send me leads?
Yes, if you want them. Homeowners post jobs in the Hire-a-Pro marketplace; jobs matched to your trade and service area land in your Requests queue with no per-lead fee. Local leads are included on the Business plan, or you can add the Local Leads module to Starter or Pro for $49/mo.
Which plan do I need?
Starter covers the CRM, scheduling and calendar, quotes and invoices, the customer email inbox, the time clock, free CRM import and the mobile app. Pro adds the client portal, e-sign approvals, the dispatch board, GPS time clock, marketing automation, reviews, job costing, payment plans and the website builder. Business adds accounting with bank feeds, sales tax, payroll, the sales pipeline, the ads manager and local leads. Prices are on the pricing page.
Does it work on a phone in the field?
Yes. It runs full-size in any browser on your computer, and on a phone it installs to the home screen straight from the browser. Same account, same data, whichever you pick up.
Can I bring my customers and quotes with me?
Yes. Import clients, quotes and inventory from spreadsheets or the app you are leaving. It is included on every plan, and your data stays exportable afterwards.