Product/Features/Payments
Payments

Get paid from the quote, the invoice,
or the doorstep.

Cards run on Stripe through your own Stripe account — a deposit on the quote, the balance on the invoice, a scan-to-pay code at the door — and every cash, check, Zelle or Venmo payment is recorded honestly next to them.

Payments are on every plan. Payment plans start on Pro — see pricing.

The My WorkQue payments dashboard: This month / quarter / year / all time, tiles for Collected, Outstanding, Avg days to pay and Collection rate, a How customers pay breakdown by card and ACH with a link to A/R aging, and a Payments received ledger with date, client, invoice, method, amount and status, plus Export.
Money in. Collected, outstanding, average days to pay and collection rate for the range you pick, how customers paid, and every payment on one ledger you can export.
How it works

Money in, without the chasing

  1. 01

    Your Stripe account, your money

    Connect Stripe from Settings and you authorise My WorkQue from Stripe's own onboarding — we store only your account id, never a key. Charges settle to your Stripe account, so payouts, disputes, the dashboard and the 1099-K are yours in Stripe; nothing sits in ours. Until Stripe is connected the card button simply isn't shown to customers, rather than shown and broken.

    In the app Connect StripeStripe is connected — customers can pay invoices online by card.

  2. 02

    Cards on Stripe's page, not ours

    When a customer taps Pay by card they finish on Stripe's hosted checkout — no card number ever touches My WorkQue. The webhook is what marks the invoice paid, and it can't credit the same payment twice on a retry. Below Stripe's minimum charge the page says so in plain words instead of failing.

    In the app Pay by cardYou'll finish on Stripe's secure payment page.

  3. 03

    A deposit on the quote, before the truck rolls

    Require a deposit on a quote — a percent (50% by default, yours to change) or a fixed amount. The customer sees it before approving, and after they sign they're taken straight to pay it. It carries onto the job (Deposit collected) and onto the invoice, credited, so nobody asks twice.

    In the app Always require a deposit on new quotesDeposit collected

  4. 04

    Every method, recorded honestly

    Alongside card: Bank transfer (ACH), Cash, Check, Venmo and Zelle, each with your own instructions or handle. For those the customer taps "Let them know I'll pay by …" — it lands as pending and nothing is marked paid until you confirm it arrived. Pass a card processing fee through if you choose (the customer must tick that they agree to it), and let them add a tip.

    In the app Bank transfer (ACH)Card processing feeTips

  5. 05

    Plans, partials, and one link for several invoices

    Offer payment plans: a set number of payments, weekly, every two weeks or monthly, with an optional fee and a signed agreement if you require one; the customer reviews the schedule before paying the first installment. Allow partial payments per customer. Select several invoices for one customer and Combine into pay link — one balance, pay all or one at a time, recorded per invoice underneath.

    In the app Payment plans you offerCombine into pay link

The customer's invoice page: Amount due, line items, Paid so far and Balance due, a card payment already marked Paid, then Pay this invoice with an optional tip and the payment methods offered — Bank transfer (ACH), Cash and more — each with the business's instructions.
The pay step as the customer sees it. A card payment already on the record, the balance that's left, an optional tip, and the methods you offer — card goes to Stripe's hosted page; a bank-transfer, check or cash promise is recorded as pending until you confirm it.
The honest comparison

Where this differs from Jobber

Only the rows where there's a real difference — including the ones Jobber wins. The full table is on the comparison page.

FeatureMy WorkQueJobber
Bookkeeping & payroll built in — (QuickBooks sync)
Client hub with e-sign & part-payments
Consumer financing offered inside the quote ✓ via Wisetack

Based on each vendor's public feature and pricing pages plus a hands-on walk of a live Jobber account, August 2026. Plans change — verify with each vendor.

Questions

Fair questions

Who processes the cards, and what does it cost?

Stripe, on your own Stripe account — Stripe's standard card rates and payout schedule apply, and you see every charge in your Stripe dashboard. My WorkQue's plans are on the pricing page.

Can customers pay by bank transfer online?

Not as an online debit yet. You can offer Bank transfer (ACH) with your instructions; the customer tells you they'll pay that way and it sits as pending until you confirm it. Only card has a real charging path today, and the customer page says so.

Do you support tap to pay on a phone?

No. In person, open the invoice and Show QR code (scan to pay) — the customer scans it and pays by card on their own phone, on Stripe's page.

Where does the money show up in the app?

On the invoice (balance, status), on Payments (collected, outstanding, average days to pay, collection rate, by method, and the ledger), and in the books — accounting is included on the Business plan.

Deposit today. Balance on the day. Nothing chased for weeks.

Join the waitlist — invites go out in waves, demo included.

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