Can I take a deposit and then progress payments?
Yes. Set the deposit on the quote; the customer pays it when they approve. Payment plans (on Pro) split the balance; each payment posts to the same invoice and the client hub shows what is left.
Can the customer sign the quote online?
Yes — they draw or type a signature, agree it is their electronic signature, and pay the deposit in the same step. The signed agreement is kept on the record and in their client hub. E-sign approvals are on Pro and above.
Can I run maintenance and installs on the same calendar?
Yes. Maintenance repeats on its schedule; installs are one-off jobs with as many visits as they need. The customer record shows both.
Do you send me leads?
Yes, if you want them. Homeowners post jobs in the Hire-a-Pro marketplace; jobs matched to your trade and service area land in your Requests queue with no per-lead fee. Local leads are included on the Business plan, or you can add the Local Leads module to Starter or Pro for $49/mo.
Which plan do I need?
Starter covers the CRM, scheduling and calendar, quotes and invoices, the customer email inbox, the time clock, free CRM import and the mobile app. Pro adds the client portal, e-sign approvals, the dispatch board, GPS time clock, marketing automation, reviews, job costing, payment plans and the website builder. Business adds accounting with bank feeds, sales tax, payroll, the sales pipeline, the ads manager and local leads. Prices are on the pricing page.
Does it work on a phone in the field?
Yes. It runs full-size in any browser on your computer, and on a phone it installs to the home screen straight from the browser. Same account, same data, whichever you pick up.
Can I bring my customers and quotes with me?
Yes. Import clients, quotes and inventory from spreadsheets or the app you are leaving. It is included on every plan, and your data stays exportable afterwards.